The list of options will be the same if you book online or over the phone. Choose and book was an ebooking software application for the national health service nhs in england which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner gp, and to book a convenient date and time for their appointment. Nhs ereferral service previously choose and book the royal berkshire nhs foundation trust offers two week wait, urgent and routine new outpatient referrals by ereferral for all applicable outpatient services exclusions include oncology and maternity. Click here for more details about the nhs ereferral service. More information about hospitals is available on the nhs choices website. Telephone number of bmi healthcare nhs or choose and book. Choose and book service this site will give you further information about choose and book and access to the electronic booking system.
The more notice you give us the better, but we ask for at least five working days notice to change your appointment. Patients can choose their initial hospital or clinic appointment and book it in the gp surgery at the point of referral or later at home on the phone or online. The nhs ereferral system replaced choose and book in june 2015. Remember you can always use our online cancellation form to.
Referrals should be directed to the specialist menopause clinic otherwise a general gynaecology clinic is arranged. Your nhs number is 10 digits long and can be found on your medical card. Change your appointment st georges university hospitals nhs. Gp referrals to community and hospital services organise nonemergency patient transport book community phlebotomy appointments for south manchester patients book diabetic retinopathy appointments for patients wishing to be seen at a community clinic contacting the service to contact the care gateway service to amend, cancel or make a new appointment, please use the contact details. It is an nhs scheme that allows patients in england to choose the hospital they want to go to for their treatment and book an appointment on a date and time that suits them. You can choose the date and time of your appointment. University hospitals birmingham nhs foundation trust is not responsible for the contents or the reliability of external websites and does not necessarily endorse the views expressed within them. How to find information on nhs ereferral service ers and contact us. Remember you can always use our online cancellation form to change or cancel your appointment. When you and your gp agree that you need an appointment, you can choose which hospital or clinic you go to. It also tells you how to book your appointment by phone, using the appointments line 0345 60 88888, and on the internet. You will need to contact us by telephone if the appointment you wish to cancel andor change falls in to any of the following categories.
Claims that nhs choose and book system puts choice before quality. Choose and book was an ebooking software application for the national health service nhs in england which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner gp, and to book a. Nhs ereferral service ers mid essex hospital trust. Nhs patients tunbridge wells hospital spire healthcare. How to find information on nhs ereferral service ers. Getting to your appointment united lincolnshire hospitals. Please let us know by voting if the number works properly so that we can take a look if it doesnt and fix it. These may be local, but you can also choose from a national menu of hospitals and clinics from across england. You will also be able to choose the date and time of your appointment. This letter requests that the patient phone the hospital booking centre to.
Nhs patients i private hospitals i spire healthcare. If you are unable to attend your appointment, it is important that you let us know as soon as possible. The ereferral service allows you to choose the time, date and hospital or clinic for your required treatment. You can book your appointment via the nhs ereferral service. Online appointment cancellation service east and north. At leicesters hospitals we aim to make sure that your experience of healthcare is as trouble free as possible. To allow enough time to travel, you can book your future appointments at a later time with the outpatient reception staff.
You can use choose and book to make routine outpatient appointments for most. For booking assistance or to find out more about the nhs ereferral services that we provide through our nuffield health hospitals, please contact the nuffield health. Every effort will be made to help you although we may not be able to do. It also tells you how to book your appointment by phone, using the. You can also choose a clinical team led by a consultant or named healthcare professional, as long as that team provides the treatment you require. Nhs ereferrals frequently asked questions north west. Choose and book scheme an nhs patients experience 11 december, 2014 by nt contributor in august 2014 i was fortunate enough to be admitted to bmi healthcare as an nhs patient under the choose and book scheme. Choose and book, part of the muchmaligned nhs information modernisation project. Most services at the royal berkshire nhs foundation trust are already directly. It is a key project within nhs connecting for health and central to the uk. To book an appointment at one of the royal berkshire nhs foundation trust locations you can book online now or call the appointment. Nhs ereferral service previously known as choose and book we know for most people, being referred to hospital is an uncertain and sometimes worrying time.
Booking appointments if your gp has not used the nhs ereferral service system previously known as choose and book to make your appointment, we will have received a referral letter from them. If youre a patient with a query about your referral, you need to contact your gp practice or the hospitalclinic directly. Booking and scheduling north manchester general hospital. Nhs patients are waiting longer than ever for care.
You can choose any hospital in england funded by the nhs this includes nhs hospitals and some independent hospitals. Using your nhs email account, click schedule an appointment with. As well as offering a simplified and fully integrated booking service covering virtually all specialties, the service is a key opportunity to improve the patient experience. Please contact the counseling secretary by calling 248. Contact information for bmi healthcare nhs or choose and book enquiries with its free or geographic phone number. Referrals and appointments birmingham womens and childrens. Through the nhs, if you have a recurring problem and need surgery or other treatment, you can choose which consultant you want to see. Outpatients, contact us leeds teaching hospitals nhs trust. Choose and book system queen elizabeth hospital birmingham. If youre a patient, book or manage your ereferral visit nhs. You can also use the nhs ereferral service if you have received a letter saying you can use this system. A leaflet for patients an introduction to choose and book. You can find out more about the ereferral service on the nhs website. Nhs ereferral service formerly choose and book referrals.
The nhs ereferral service ers provides an easy way for patients to choose their first. Choose and book was an ebooking software application for the national health service nhs. If youre unable to resolve an nhsmail issue with your local it team, you can contact the national helpdesk 24 hours a day, 365 days a year. The nhs ereferral service ers provides an easy way for patients to choose their first hospital or clinic appointment with a specialist. Claims that nhs choose and book system puts choice before. Is in the next 24 hours 01438 284444 is an inpatient appointment call the number on your letter is at the mount vernon cancer centre call the number on your letter. Choose and book service enables the nhs to deliver a more patient centred service and a. Attending an appointment the royal wolverhampton nhs trust. Your gp will then discuss with you the clinics which are available to you to book your appointment. The patient booking website is known as the nhs ereferral service it is available 24 hours a day, 365 days a year it is a secure booking website, that meets national and international standards. If so, youll be given an appointment request letter, which includes your unique booking reference number ubrn, nhs number and a list of hospitals or clinics to choose from. In most cases you will be referred to one of our clinics by your gp. If the patients nhs number cannot be determined then the referral will have to be made on emailpaper. If you have been referred but do not have your booking reference number or a password or access code, contact the person or organisation that referred you.
Bookings can be made online, using the telephone, or directly in the. Through a single contact number you will gain access to a multiskilled workforce. Choose and book gives patients the opportunity to choose the date, time and location of where they would like to go for their treatment. Find out more about choosing a hospital or consultant and choosing a mental health service. This will enable us to offer the appointment to another patient and it makes a real difference to our resources.
The nhs ereferral service previously known as choose and book is a national electronic referral service that allows you to choose the place, time and date for your first outpatient appointment. Choose and book allows you to book your first hospital appointment immediately and electronically so that you can leave the gps surgery with a definite and convenient appointment in your hand. We cannot book, check, change or cancel your appointment, as we do not have access to your personal information or appointment details. Before you select your clinic and appointment slot, consider all the options.
The gp will use a national system called nhs ereferral service formerly called choose and book. Nhs ereferral service previously known as choose and book. Choose and book is a nhs service that lets you the patient choose your clinic where you want your test and book an appointment which best suits you. University hospitals birmingham nhs foundation trust. Book an appointment using the nhs ereferral service. The unique booking reference number assigned by the choose and book system when a patient accepts an appointment date offered of an appointment offer where the offer was made via the choose and book system when a patient accepts an appointment date offered, the unique booking reference number issued and used during the booking process is considered to be converted. Book an appointment using the nhs ereferral service nhs. You will be dealt with by the first person who answers the phone.
Risks to the nhs when referring to private hospitals chpi. Students can electronically select an available appointment slot with their counselor. You can choose the date and time of your appointment and your gp may be. Your gp must refer you using the nhs ereferral service formerly known as choose and book addressed to birmingham womens hospital. Nhs ereferral service in partnership with the nhs ereferral service, you can receive your nhs medical treatment in one of our hospitals. Nhs ereferral service in kent spencer private hospitals. Your nhs number is written on your medical history notes, so to find out what it is, you can ask your gp, or contact your local primary care trust pct. However, you have the right to think about your choices, compare different options and book your appointment at a later stage. East kent hospitals university nhs foundation trust. You can book, cancel or change a hospital appointment by contacting a hospital directly by phone or through their website.
The nhs ereferral service ers combines electronic booking with a choice of place for first hospital or clinic appointments. Appointments doncaster and bassetlaw teaching hospitals. Information about the nhs ereferral service previously known as choose and. You can book online now opens healthspace website or call the. By using this site, you will be able to make more informed decisions on how to access the right. If this is the case we either make contact with you by. And this applies to both the nhs and the private sector. Of course, nhs england, which set up the choose and book system, and referring gps, would argue that all private hospitals in england are regulated by the cqc and this avoids the need to carry. Gynaecology service works closely with the university and has a number of student nurses and medical students working in the department. Bookings can be made online, using the telephone, or directly in the gp surgery at the time of referral. Alternatively, contact the department detailed in your appointment letter. Appointment bookings university hospitals birmingham nhs. Contact your ccg lead to communicate with the acute trust to try and find an alternative way of making the referral. They will be able to make any inpatient and outpatient appointments, check choose and book, schedule operations and answer general appointment enquires.
Indirectly bookable services involves telephone call handlers in hospitals to offer appointments to patients. However, you will have to get a referral from your gp to see a. Patients will be offered a choice of four to five care providers for their first new outpatient appointment, which enables patients to be more involved in choosing their healthcare. It lists your booking reference number, your nhs number and one or more hospitals or clinics. Students may not make appointments for parents during scheduled. The nhs ereferral service ers is a national it system that gives greater choice to patients about their care and where they would prefer to be seen. You can also use the nhs ereferral service if you have received a. Nhs ereferral service formerly choose and book referrals we are committed to receiving primary care referrals via nhs ereferral service.
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